Privacy Policy

As part of our privacy standard, this notice describes the personal information used when a visitor browses the storefront, completes checkout, communicates with us, or requests post-purchase support.

Do Not Sell or Share; Global Privacy Control (GPC)

For customer choice and control, a Do Not Sell or Share request can be submitted through the contact details below. Where recognition is legally required, an enabled Global Privacy Control (GPC) signal is treated as an opt-out for the browser or device that sends it. Within our privacy program, we may verify requests that are not transmitted through GPC.

CCPA/CPRA and Other U.S. Privacy Rights

To make these choices accessible, Where the CCPA/CPRA or another applicable U.S. state law applies, an eligible consumer may request access or knowledge, correction, deletion, portability, and details about categories collected, used, or disclosed. Eligible consumers may also opt out of covered sale or sharing and may exercise rights without unlawful discriminatory treatment.

Cookie Tools, Google Ads, and Measurement

To explain our data practices, Cookies and similar technologies support essential functions, analytics, security, and advertising. Google Ads services may include Remarketing and Conversion Tracking so advertising can be measured and made more relevant. For responsible data handling, Available browser or device controls can limit nonessential Cookie activity.

Security, Retention, Children, and Updates

For a clear account of data use, Reasonable safeguards are used, although no network is risk-free. Records are kept only as reasonably necessary for operations, support, disputes, security, and legal duties. Under this privacy notice, the store is not directed to children under 13. This notice may be revised when practices or legal requirements change.

Business Purposes

For privacy transparency, we use information to operate checkout, process payment, fulfill and track orders, prevent fraud, respond to customers, improve store performance, meet recordkeeping duties, and conduct lawful marketing.

Data Associated With Store Use

  • To describe available privacy rights, contact and identity details supplied for checkout, delivery, or support.
  • For customer reference, Order, payment, fulfillment, tracking, cancellation, return, and exchange records.
  • Within our information practices, Browser, device, IP address, Cookie identifiers, and interaction data.
  • Under this privacy notice, Messages, form submissions, reviews, and other information a customer chooses to provide.

Service Providers and Required Disclosures

Under applicable U.S. privacy law, Information may be provided to Shopify, payment and fraud-prevention providers, carriers, fulfillment partners, analytics or advertising vendors, advisers, and public authorities when needed for the purposes above or required by law.

How to Reach the Merchant

To explain our data practices, Business name: The Ordinary

For customer choice and control, Email support@theordinearys.shop or call 8706173051 for customer care.

For responsible data handling, Business and default return location: 6888 Friars Rd, San Diego, CA 92108, US

Under applicable U.S. privacy law, the customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Los_Angeles).